Angus McDonald

Angus McDonald

Angus is a career SaaS software professional. He particularly loves all things customer focussed whether that be marketing, sales or customer service.
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Recent Posts

CRM Terminology You'll Commonly Come Across

When venturing into the software space you’re going to be bombarded with all kinds of lingo......

Tips for buying CRM software for your business

Whether this is your first time buying a CRM or you’re a seasoned vet, it’s always worth......

When should I consider CRM software for my business?

Many decisions that businesses make as they scale and grow fit in the “is it too early to......

What is CRM software?

CRM meaning - What’s it all about?

CRM is an abbreviation for Customer Relationship Management,......

What is business process management?

Business process management (BPM) is a discipline within operations management whereby a team......

What is business process automation?

Business process automation (BPA) is also commonly referred to as digital transformation or ......